DRI Malaysia

In a world where the need for integration of disciplines is becoming more and more important, there are two distinct, but inter-related models that are moving to the fore front of planning for and responding to disruptive incidents. The first is ensuring that Risk Management and Business Continuity management are working together. The other is the convergence of private and public sector cooperation.

A holistic risk and effect based model serves a dual purpose of reducing the likelihood and severity of an incident occurring and minimizing the impact of the event. With the multitude of standards, regulations and laws governing each facet of our preparedness and responsiveness, finding a holistic approach that will prove to be most effective in addressing; preparation, testing and execution of plans to minimize the effects of disruptive incidents is our greatest challenge.

Alan Berman is a MBCP (Master Business Continuity Professional), a member of the ASIS technical committee, a member of the Committee of Experts for ANSI-ANAB, a former member of the New York City Partnership for Security and Risk Management and the co-chair for the Alfred P. Sloan Foundation committee to create the new standard for the US Private Sector Preparedness Act (PL 110-53). Over a career that has spanned 25 years he has served as a President and CIO for a major financial institution, National Practice Leader for Operational Resiliency for two global big consulting firms.

As a keynote speaker, Mr Berman has made senior level presentations to numerous corporations, not-for-profits and charities. This list includes the American Red Cross, IBM, RIMS, Institutional Investors Forum, Securities Industry Association, Pharmaceutical Treasures Conference, among others. His articles have appeared in Disaster Recovery Journal, Continuity Insights, Contingency Planning & Management, WSTA Ticker, Information Security and Securities Operation Forum and dozens of other publications. He has authored dozens of articles in publications in the US and abroad, as well as the book "Down But Not Out." He is often quoted in the press on subjects ranging from healthcare to financial services.

Y.Bhg. Datuk Ir Dr Hj Ahmad Zaidee Laidin started his career as an electrical engineer with Lembaga Letrik Negara (LLN) after graduating from Brighton, United Kingdom (UK) in 1966. He received several honours from His Majesty the King / Yang DiPertuan Agong (YDP) of MALAYSIA and the Sultan of Perak. He also received several Honorary Doctorates from foreign and local universities.

Currently, Ahmad Zaidee is a Council Member (elected in April 2012) of the Akademi Sains Malaysia (ASM) / Academy of Science MALAYSIA. Academician Datuk Ir Dr Hj Ahmad Zaidee Laidin, FASc, was appointed by the Honourable Prime Minister of MALAYSIA to the National Economic Advisory Council (MAPEN-2) while serving as Vice-Chancellor of Universiti Technologi MARA (UiTM). He was one of the writers of the MAPEN-2 Report and was elected to chair the Science and Technology (S&T) National Committee that made recommendations to the Government.

He served as Chairman of SIRIM Berhad (a Government owned company for research and technology development and quality) for three (3) years and Chairman of Intellectual Property Corporation Malaysia (IPCM) for two (2) years. In 2009, he was appointed to be a member of a four-man team to recommend the APEX-University to the Malaysian Government. In 2010, he was also appointed to a Special Committee to audit four (4) universities [two (2) Malaysian Research Universities (RU) and two (2) foreign universities with campuses in MALAYSIA)]. He is currently Chairman of the Board of Directors (BOD) for Universiti Teknikal Malaysia Melaka (UTeM) and also served in several other Boards of Malaysian Universities and Public Listed Companies (PLCs).

Ahmad Zaidee is a Past President of the Institution of Engineers Malaysia (IEM) and is also a Council Member of IEM. As Vice-President of Academy of Science Malaysia (ASM) for 2008-2012 term, he was the ASM Representative in the Inter-Academy Panel (IAP) Executive Committee which is an International Network of 104 National Academies of Sciences in the world. He also served as the Organizing Chairman of the 22nd Pacific Science Congress held in Kuala Lumpur on 14-18 June 2011, in collaboration with the Ministry of Science, Technology and Innovation (MOSTI), ICSU Pacific Regional Office, ISTIC and the Pacific Science Association.

He is a Visiting Professor to Universiti Malaysia Pahang (UMP) and serves on several Boards of Directors of Universities including Open University Malaysia, Universiti Tenaga Nasional (UniTEN) and Albukhary International University including several PLCs.

Dr Haji Mohd Rasid HUSSIN is currently a Professor in Risk Management (First Professor In Risk Management in Malaysia) and Full-Time Lecturer at the College of Business (COB), Universiti Utara Malaysia (UUM) – “The Eminent Management University” at Sintok, Kedah Darul Aman, MALAYSIA. UUM is currently the Leading University / Higher Education Provider (HEP) for Risk Management and Insurance Education in Malaysia. Mohd Rasid Hussin has an employment record of more than 25 years of service since 1986. He obtained a Bachelor of Science (BSc) degree in Business Administration from Indiana State University (ISU), USA and a Master of Science (MSc) degree in Risk Management and Insurance from Golden Gate University (GGU), USA. In addition, he obtained his Doctoral Degree, PhD in Risk Management from Glasgow Caledonian University (GCU) which is internationally renowned for Risk Management Education in the UK and Europe.

To his credit, Professor Dr Hj Mohd Rasid HUSSIN is the First Person in ASIA (ASEAN included) to have obtained two (2) postgraduate degrees specifically in Risk Management; an MSc in Risk Management and Insurance, and also a PhD in Risk Management, an increasingly important area of specialization which is of special interest to all businesses and industries worldwide today. His doctoral thesis entitled ‘An examination of responses to risk in ASEAN Industry and Commerce’ (the first study of its kind) which incorporated a regional survey on ASEAN major corporations, is in fact, a highly useful source of reference for companies and organizations to gain further insight into the Risk Management practices of major corporations in the ASEAN Industry and Commerce.

Lina Yap-Abdullah joins MMHE as Head of Corporate communications this month, and will report to Puan Rooyahaiti Yakub, GM of Human Resource.

Lina is a senior communications professional with25 years of experience first in advertising and journalism; then in media relations, employee communications and reputation management. She joins MMHE from the oil and gas industry where she has served corporate and upstream assignments in London, The Hague and Singapore.

Lina will lead the corporate and employee communications team in Pasir Gudang and Kuala Lumpur in the development of internal and external stakeholder communications strategies to enhance MMHE’s corporate identity and reputation. She will oversee the full spectrum of the corporate affairs function, and her team will continue to support Legal, Finance and Business Development in government and investor relations, and marketing communications respectively.

Singapore based Hamish Ravindran is the regional Business Development Executive for FM Insurance Co. Ltd., the fully licensed subsidiary of FM Global in Singapore. In this position, Hamish is charged with developing FM Global’s indigenous book of business in Asia with a primary focus on the Malaysian, Indian & Thai markets. Hamish works closely with FM Global’s WorldReach Insurance partners in Malaysia, India & Thailand in order to develop insurance terms and conditions for prospective clients.

Hamish holds a bachelor’s degree in Electrical Engineering from the University of Wisconsin-Madison, USA and a certificate in Commercial General Insurance from Singapore College of Insurance. After joining the company in October 2002 as a Loss Prevention Consultant, he received FM Global’s extensive Field Engineering training and served as a Loss Prevention Engineer servicing FM Global clients in Malaysia, Thailand, India, China, Philippines and Singapore for 3½ years.

Subsequently, Hamish received FM Global’s in-house Client Services and Underwriting Training upon commencement of his current position which he has held since January 2006.

Parallel Session 2:
Business Continuity / Disaster Recovery

Mr. Lok Chee Khong has over 30 years working experience in a multinational IT company as IT services provider, and have implemented disaster recovery / business continuity in banking and finance institutions both locally and abroad, and in the private and public sectors.

He was involved in the development of disaster recovery planning and testing since its inception in the 70s in Malaysia. He had implemented many DR/BC projects over a 20 year period e.g. in EPF, Shell, Aetna, AffinBank, BSN, former BBMB, former SBB, MAS, POS, BII, etc.

He held many positions in the area of disaster recovery and business continuity both local and regional as subject matter expert, competency lead and as DR consultant. He was the DR/BC manager for IBM and held DR/BC management positions for its outsourced customers. Mr. Lok have conducted talks on DRP and BCM at seminars and in organizations e.g. BNM, PNB, Intel.

A Deputy Director, heading the Information Security Strategic Management Section of the ICT Compliance Division, MAMPU. She is responsible for the development and implementation of ICT Security Policy, BCM and ISMS in MAMPU. She also provides advisories and consultancy services to Public Sector agencies in the development and implementation of ICT Security Policy, BCM and ISMS.

Puan Sophia has been involved in BCM and ISMS for the past four (4) years, she was previously part of the ISMS implementation team for MAMPU; she is also represents MAMPU in the National Body Working Group on Preparedness and Continuity ( WG/O/10-1).

Mr. Gary Liu is DRI China’s qualified senior instructor, who originally came from US and CBCP certified. He graduated from New Jersey Institute of Technology with MS in EE and had been worked in several major international corporations such as IBM, Motorola and Siemens. He has ever taken the positions in those companies from engineer to engineering manager, product and program manager and system and network architect of DR/BC in telecommunication. In his latest 5-year career, he had played important role as program manager in telecommunication system’s DR/BC design, planning, implementation and commercial deployment for tier one operators in south east countries.

Gary Liu has both in depth knowledge of BCM/BCP and practical field experience of DR/BC, especially in telecommunication. He teaches BCLE2000 and other BC related courses for DRI China. Also he has good understanding of NFPA1600, one of well accepted the emergency management and business continuity management standards internationally.

Introduction of development of BCM in China since BCM was introduced into China. BCM came into China because of the need of disaster recovery (DR) mainly in financial institutes. Those institutes have invested heavily in DR centers and they integrated BCM into them to certain degrees. BCM is accepted in this area. However, China has been facing to tremendous challenges to response to various nature and man-made disasters. That is the area where DRII’s professionals can make differences.

Parallel Session 1: Insurance

Abdul Halim Jantan has extensive experience in the insurance industry. For the last 32 years, he has been serving several insurance companies holding various portfolios, with his last position as the Chief Executive Officer of AMI Insurans Berhad.

During his tenure of employment, he has been involved in the underwriting of all classes of insurance for various industries with involvement of international insurance and reinsurance market.

Halim has also been involved in a number of conceptual developments and negotiation of privatized projects locally and internationally during his service.

He had successfully incorporate Sterling Insurance Broker SDN BHD, an insurance broking company providing insurance and risks advisory service, where he is also the director and the chief executive officer.

Zainudin has over 22 years of working experience in the insurance industry in Malaysia serving in various management positions. An Associate of Malaysia Insurance Institute (AMII) he has accumulated extensive knowledge and experience in managing the general insurance and reinsurance, general takaful, family takaful and retakaful business.

Prior to joining HSBC Amanah Takaful, Zainudin was the Chief Executive Officer of another local joint venture Takaful provider where he led the company to deliver business results and pursued initiatives with the JV partner in leveraging Takaful expertise in Malaysia.

Amongst his more notable achievements in his career was the automation of claims and underwriting processes, turning around and stabilising the underwriting position of a local insurance provider, as well as structuring the treaty arrangement.

Having gained the knowledge and expertise needed in managing and conventional and Islamic insurance company from many years of hands-on experience, Zainudin is motivated to bring HSBC Amanah Takaful to another level of its growth.

Dr. Suzanne Corona brings 18 years of industry experience in managing risk in insurance, in particular natural and also manmade catastrophes such as terrorism. She held senior positions at SCOR, Caisse Centrale de Réassurance and Flagstone spanning catastrophe model building and exploitation, insurance linked securities, underwriting, pricing, reserves and risk management. Whilst at CCR she founded the research team dedicated to catastrophe modelling and served as Secretary to the Interministerial Commission on Natural Catastrophes.

Today she leads up the natural perils division at Asia Capital Reinsurance Group and is Chief Underwriter of the Asia Catastrophe Pool at Asia Capital Reinsurance Malaysia.

Parallel Session 3:
Information Security Management System (ISMS)

Carrine Teoh was from the Integrated Circuit (IC) Design field where she was involved heavily in R&D and IC consultancy. She holds Master of Business Administration from University of South Australia, Australia and Bachelor of Engineering (Electrical & Electronics) from Nanyang Technological University, Singapore. She also had experience in business management and business development for IT industry before joining CyberSecurity Malaysia.

Her current post at CyberSecurity Malaysia deals with strategic positioning and collaboration that includes the development of new initiatives and exploration of new co-operations that could grow into strategic partnerships with key players in cyber security, locally and internationally. She currently heads the Securing Digital City initiative which deals with multiple stakeholders, to enhance information security especially amongst Critical National Information Infrastructure (CNII), cyber safety acculturation and economic development in cyber security industry. She is also an Associate Business Continuity Professional specializing in business continuity and disaster recovery.

Kenneth Chin is the Chief Executive Officer of Tricor Roots Group with specific responsibilities of Strategic Business Management as well as technical product development. Kenneth completed his professional training as an Australian Chartered Accountant and is a Certified Internal Auditor (“CIA”). He has also obtained the Graduate Diploma in Applied Finance and Investment with the Securities Institute of Australia (“SIA”) and holds an MBA from the prestigious Manchester Business School (MBS-UK).

Kenneth has been instrumental in the development of the Q-RADAR suite of systems, a leading Governance, Risk & Compliance software solution used by over 400 organisations in more than 10 countries. He has over 10 years experience in leading Consulting and System Implementation engagements for Private, Government and Public organisations locally and regionally. These assignments have involved the total implementation of various GRC areas such as Enterprise Risk Management, Business Continuity Management, Balanced Scorecard, Compliance Management and Internal Audit.

Prior to joining Tricor Roots, Kenneth was previously with Ernst & Young Australia.

Joined Telekom Malaysia Berhad (TM) in 1991 and held various positions in Technology Strategy Development, Corporate Strategy & Planning, TM Subsidiaries, International Services and Information Technology before joining Telekom Applied Business Sdn Bhd in 2011 as the Head, TM Certification Authority (TMCA), setting up a new E-Security business services for TM.

Successful projects lead and involvement are TM Smart School, TM Shared Services, TM IT Master Plan, HRM IT Plan, Subsidiaries IT Plan, Technical Due Diligence, IT Outsourcing Services, IT Technical Support Transformation, TM Intranet Portal, TM Portal Transformation, TM Information Security Master Plan, TMCA Master Plan, etc. He also serves TM as the Certified Talent Assessor since 2009.

With 21 years of ICT experience, he actively participate in supporting the industry as a member of Malaysian Industry Standard Committee for IT, Communication & Multimedia, Chairman of Malaysian Industry Standard Technical Committee for Information Security (ISMS), President ITSMF Malaysia (2007/2008), Council Member of Share Guide Association of Malaysia (2008-2010) and Deputy President of IASA Malaysia (2007-2011).

Rod is the Country Manager for DRI Australia and New Zealand. He has more than 12 years of experience in Business Continuity and Disaster Recovery services. Over the last 12 years, Rod has assisted numerous public and private sector organisations to plan and manage Risk and Crisis Management, Business Continuity, IT Disaster Recovery and Pandemic planning projects, in both a consultancy and operational capacity.

Rod has worked with over 90 companies to develop risk frameworks, assess business continuity and recovery strategies, build business cases for implementation, write and test all types of plans, develop structured training programs and facilitate training programs and assist with ongoing maintenance, audit and compliance initiatives.

Rod is a Certified Business Continuity Professional (CBCP) and an accredited trainer for the Disaster Recovery Institute International (DRI International).

Outside of the workplace, Rod is a keen cook, enjoys cycling and is actively involved in community and fundraising events, including participating twice in the Oxfam Trailwalker 100km walk and a founder of the Jabulani Challenge.

James has 38 years of experience covering a wide spectrum of civil engineering projects including rapid transit systems, heavy and high-speed rails, nuclear power plants, oil and gas projects, mining and mineral projects, telecommunication projects, bridges, bridge seismic retrofit projects, commercial and industrial buildings, deep seaport, etc. He has worked in many parts of the world in multi-cultural work environments on multi-billion US dollar projects. He is strong in engineering, project risk assessment, project controls, including planning and scheduling, cost engineering, cost/EOT claims resolution, estimating, and database systems. James has worked as an advisor for over 10 years in Malaysia.

James an American, holds Master Of Science (MS) in Civil Engineering, University of California, Berkeley, California (June 1976) and Bachelor Of Science (BS) Industrial Engineering and Management, Oklahoma State University, Stillwater, Oklahoma (May 1973).

Currently he works as the Project Controls & Risk Management Advisor for the LEP in Kuala Lumpur.

Ong Ai Lin, a Senior Executive Director, is the Business Continuity Management (BCM) and Information Assurance Practice Leader for PwC Malaysia. She is a Certified Business Continuity Professional (CBCP) by DRI International; a Chartered Accountant from Institute of Chartered Accountants in England and Wales, Certified Information System Auditor (CISA) and a member of the SIRIM Technical Committee on Business Continuity Management.

She has over 30 years of experience in providing Business Continuity Management, Information Assurance, ICT Security and Controls, Enterprise, Operational and IT Risk Management advisory and the development of Information Security policies, standards and procedures in Malaysia, Singapore and United Kingdom. Her extensive experience covers both the public and private sectors which comprise of government agencies and regulators, investment holding companies, transport, oil and gas, telecommunication, aviation, airlines, financial institution, oil and gas, insurance, agriculture, food, healthcare, civil engineering and construction companies.

Ai Lin is a regular invited speaker in seminars and has been quoted in the Malaysian press and business publications on issues relating to business continuity management, information security and risk management.

Dayalan is currently attached with BP Malaysia, an International Oil & Gas Company as IT Service Continuity & Risk Analyst. He has been a CBCP with DRI International since 2010. He has a strong 10 years of experience in BCP and Disaster Recovery especially from Finance & Insurance Industry and Oil & Gas is the latest industry to be added into his portfolio. He has participated in Industry Wide BCP Exercise especially in Singapore and has been involved in developing BCP Plans for International Insurance Company. He graduated in Economics and currently pursuing his MBA from a local University.

Ranjit Singh is the Managing Director of Columbus Advisory Sdn Bhd, a company specialising in risk management, internal audit and forensic accounting. He was a partner of one of the “big four” international accounting firms, where he pioneered the risk management, internal audit and forensic accounting, practices. Ranjit holds a Masters Degree in Business Administration and is the former Vice President of The Institute of Internal Auditors, Malaysia. He is a Chartered Accountant by profession and a member of the Malaysian and Australian Certified Public Accountants. He also has a Certification in Risk Management Assurance (CRMA) and is an Associate Member of the Association of Certified Fraud Examiners. Ranjit has spoken at various conferences and completed risk management projects at more than 100 companies involved in various industries. He has a truly international perspective as he has led assignments in more than 30 countries.

PANEL DISCUSSION

Ng Sook Wai has over 10 years of experience in Enterprise Risk Management, including Business Continuity Management. Sook Wai started her consulting career with one of the Big Four Firms at which she specializes in business process reviews and business continuity management in several industries such as pharmaceutical, financial services and logistics. She’s currently the Senior Assistant Vice President , Enterprise Risk Management for ASTRO Overseas Ltd, an investment holding company for the sole direct-to-home satellite television provider in Malaysia. Sook Wai currently manages the risk management activities for her company’s regional subsidiaries and joint ventures, specifically in East Asia, South East Asia and Oceania regions.

Sook Wai is a member of the Disaster Recovery Institute (DRI) and a Certified Business Continuity Professional (CBCP) by DRI International.